The Configuration Update Process

As part of OnePlace Solutions products a series of configuration files are added to the Windows User profile.

These files contain settings relating to the functionality of the OnePlace Solutions products (OnePlaceMail, OnePlaceDocs, and OnePlaceLive) and can be adjusted via the Settings dialog .

Changes to user specific configurations can be deployed on an Enterprise level by administrators, and these configuration setting changes can be made anytime via this method.

The Process: 

Create:

All changes deployed by this process are specified in a UTF-8 XML document named config_update.xml.

Publish and consume:

Two options available -

  1. Publish a config_update.xml file to a list in the OnePlace Solutions site. All users with a OnePlaceLive license connected to the OnePlace Solutions site will automatically receive any published updates.  These are synchronized on a regular interval or can manually be refreshed in the Settings window.
  2. Deploy via group policy using a config_update.xml file. This requires a restart of applications.  

 

 The OnePlace Solutions products create a series of configuration files added to the user's local window profile. The default location for the configuration files will be:

Please note, this location should not be modified directly.

 

tip

It is not necessary to modify the client configuration settings when installing any products in the OnePlace Solutions suite.

The software will install with a default configuration.

  

Config_update.xml Creation rules

The config_update.xml file can be created using an xml authoring program or by using the Notepad.exe program available in Windows.

In order to create a config_update.xml file it is assumed that you have a basic understanding of xml files and the rules of writing valid xml.

Saving config_update.xml

When saving the config_update.xml file the file should be set to UTF-8. This is available when selecting 'Save As' in Notepad

 

 

warning

Setting the encoding to UTF-8 is critical if your xml file contains non-English characters. Failing to do this will result in errors on Outlook startup when the config_update.xml file is processed.

 

tip

Note: xml is case-sensitive, please pay careful attention to the case of all tags in your xml

 

 

The config_update.xml file can contain a combination of instructions for updating the configuration settings. You may combine as many instructions into a single config_update.xml as is necessary to meet your objective.

 

Deleting entire sections of a configuration file:

The <configElementDeletions> tag is included to identify a whole section of the config.xml file for that element.

 Example: Delete All Site Collections:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
   <configElementDeletions>
   <configElementDeletion elementPath="siteCollections"/>
   </configElementDeletions>
</configuration>

 

Example: Delete all Favorite Folders:

<?xml version="1.0" encoding="UTF-8"?> 
<configuration>
    <configElementDeletions>
    <configElementDeletion elementPath="outlookFolders"/>
    </configElementDeletions>
</configuration> 

 

Rules to create config_update.xml 

Most of the OnePlace Solutions tags that you can enter into the config_update.xml file have a mandatory parameter called action. This action parameter can have a value of insert or delete.

The rules applied for an insert action:

 

The rules applied for a delete action:


 

 

tip

Best Practice:

Enforcing a setting : Recommended to perform a delete action before an insert action. This will ensure that all users will receive the same setting that is being applied, in the event that the user has modified these settings independently.

 

 

Resetting (Clearing) Client Configuration back to default settings

OnePlaceMail and OnePlaceDocs can be set back to default settings by deleting/renaming the users configuration files that is located in the OnePlace Solutions directory.
Ensure Outlook  and Docs Explorer are closed and delete/rename this file, then restart the applications.

 

tip

 This will remove all OnePlaceMail and OnePlaceDocs settings that the user has applied