Save from a Shared Mailbox
Save emails from a Shared Mailbox to SharePoint Online, Microsoft Teams or OneDrive locations.
The OnePlaceMail App for Outlook supports saving from a shared mailbox when the mailbox has been accessed as a secondary mailbox.
Open a shared mailbox as a primary mailbox
The Shared Mailbox can be delivered to users through Office 365 capabilities. When the Add in is installed for the user, OnePlaceMail will also be available when accessing a Shared Mailbox.
The Shared Mailbox will be available in the Outlook Navigation Pane
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Select Email > Select 'Save to SharePoint'
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In OWA, select your profile in the top right hand corner
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Select 'Open another mailbox'
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Enter the name of the shared mailbox > Open
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The mailbox will now be opened, with the user's credentials